Policies

Cancellations, Refunds, & Transfers

Cancellations of in-person course enrollments by the payee are accepted up to 5 business days prior to the start of the course. An administration fee of $50 will be deducted and the remainder of the course fee will be refunded to the payee. If any course materials have been received by the payee prior to the request of refund, an administration fee of $50 along with all costs of the course materials previously received will be deducted and the remainder of the course fee will be refunded to the payee.

Transfers of in-person course enrollments either to another course or student can be requested up to 5 business days before the in-person course start date and are subject to availability. If a transfer is possible, the transfer will be executed after any difference in course fees is paid. If any course materials have been received by the payee prior to the request of transfer, the payee is financially responsible for any additional study materials, difference in course fees, and exam fees not covered by the initial payment prior to the transfer being executed.

Slate Wine & Spirits Academy reserves the right to cancel or adjust in-person course start dates at their discretion. In-person course cancellations and adjustments of start dates will be executed no later than 5 calendar days before the start date of the course. Slate Wine & Spirits Academy will make every effort to contact each student if this needs to be done; this includes contacting students via email first and then by telephone. If a cancellation or adjustment of course start date must be executed, Slate Wine & Spirits Academy will make every effort to accommodate each student individually which includes attempting to move them to the adjusted start date or into another course. If the student or payee cannot be satisfied by Slate Wine & Spirits Academy’s attempts of accommodation, a refund may be requested and an administration fee of $50 will be deducted and the remainder of the course fee will be refunded to the payee. If any course materials have been received by the payee prior to the request of refund, an administration fee of $50 along with all cost of the course materials previously received will be deducted and the remainder of the course fee will be refunded to the payee.

Cancellations of online learning course enrollments by the payee may be requested up to 10 calendar days prior to the start of the online course. However, if the payee’s enrollment with the WSET has already been confirmed, a refund may not be possible. If a refund is possible, an administration fee of $50 will be deducted and the remainder of the course fee will be refunded to the payee. If any course materials have been received by the payee prior to the request of refund, an administration fee of $50 along with all cost of the course materials previously received will be deducted and the remainder of the course fee will be refunded to the payee.

Transfers of a confirmed online course enrollment either to another course or student can be requested up to 10 calendar days before the online course start date. However, if the payee’s enrollment with the WSET has already been confirmed, a transfer may not be possible. If a transfer is possible, the transfer will be executed after any difference in course fees is paid. If any course materials have been received by the payee prior to the request of transfer, the payee is financially responsible for any additional study materials, difference in course fees, and exam fees not covered by the initial payment prior to the transfer being executed.


Updated May 7, 2021